Privacy Policy — 777 Bat Bangladesh

1. Introduction

777 Bat operates an online gaming platform serving players in Bangladesh. As part of running this platform, we collect and process personal data about our users. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what your rights are in relation to your personal information.

We take data privacy seriously. Our approach is to collect only the data we genuinely need, to be transparent about how we use it, and to protect it with appropriate security measures. We do not sell personal data to third parties for marketing or advertising purposes — full stop.

This policy applies to all personal data collected through the 777 Bat website, mobile application, and any communications between you and 777 Bat, including support interactions. It should be read alongside our Terms and Conditions and Responsible Gaming Policy.

2. Data We Collect

The personal data we collect about you falls into the following categories:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes — for example, if you request self-exclusion and provide context about your situation.

3. How We Collect Your Data

777 Bat collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the platform, including through cookies, server logs, and similar tracking technologies.
• Third parties: Identity verification data from verification service providers, and transaction data from payment processors such as bKash, Nagad, and Rocket.

When you use the 777 Bat mobile app, we may also collect device-specific information such as your device model and operating system version. We do not access your contacts, camera, or microphone unless you explicitly grant permission for a specific feature that requires it.

4. How We Use Your Data

We use the personal data we collect about you for the following purposes:

• To create and manage your 777 Bat account
• To process deposits, withdrawals, and other financial transactions
• To verify your identity and age in compliance with our platform requirements
• To detect and prevent fraud, money laundering, and other prohibited activities
• To provide customer support and respond to your enquiries
• To send you account-related notifications such as transaction confirmations and security alerts
• To send promotional communications about bonuses and offers — only where you have opted in
• To improve the platform based on how users interact with it
• To comply with legal and regulatory obligations
• To enforce our Terms and Conditions and other platform policies

We will not use your data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

5. Legal Basis for Processing

777 Bat processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide you with the services you have signed up for, including account management, payments, and gameplay.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw this consent at any time by contacting support or using the unsubscribe option in any marketing message.

6. Data Sharing

777 Bat does not sell, rent, or trade your personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party services used to verify your identity and age receive the documents and information you submit during the verification process.
• Technology providers: Service providers who help us operate the platform — such as hosting, analytics, and security services — may process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: We will disclose data to relevant authorities where required by law, court order, or regulatory requirement.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer.

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

7. Data Retention

We retain your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specifically:

• Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Support communications are retained for 2 years from the date of the interaction.
• Technical and usage data is typically retained for 12 months from collection.

When data is no longer required, it is securely deleted or anonymised. Anonymised data — which cannot be linked back to you — may be retained indefinitely for analytical purposes.

8. Cookies and Tracking Technologies

777 Bat uses cookies and similar tracking technologies to operate the platform and understand how it is being used. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Preference cookies: Remember your settings and preferences, such as your preferred language or display options.
• Analytics cookies: Help us understand how users interact with the platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform. Disabling analytics cookies will not affect your ability to use 777 Bat but will limit our ability to improve the platform based on usage data.

9. Your Rights

You have the following rights in relation to the personal data 777 Bat holds about you:

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any data we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you can ask us to delete your personal data. Note that we may be required to retain some data for legal compliance reasons even after an erasure request.
• Right to restrict processing: You can ask us to pause processing of your data in certain situations — for example, while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing a request.

10. Data Security

777 Bat implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive account and financial data
• Access controls that limit which staff members can access personal data
• Regular security audits and vulnerability assessments
• Two-factor authentication options for account access

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect unauthorised access to your account.

11. Children's Privacy

777 Bat is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the platform or provide any personal information to us.

If we become aware that we have inadvertently collected data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on the platform, please contact us at [email protected] so we can investigate and take appropriate action.

12. Third-Party Links

The 777 Bat platform does not contain links to external third-party websites. All navigation within the platform stays within the 777 Bat domain. This policy applies solely to data collected and processed by 777 Bat and does not cover any third-party services you may access independently.

13. Updates to This Policy

777 Bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your data, we will notify registered users via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how we handle your personal data.

Continued use of the 777 Bat platform after an updated policy is published constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777 Bat handles your personal data, please get in touch with our support team. We are available 24/7 via live chat on the platform, or you can reach us by email.

Email: [email protected]

We aim to respond to all privacy-related enquiries within 48 hours. For formal data subject requests — such as access, erasure, or portability requests — we will respond within 30 days as required.